Primary Website

Customer Service / Call Taker

Answer incoming phone calls, schedule taxi cab trips and enter trip orders into the dispatch computer.

Duties

  • Answer customer phone calls
  • Place phone orders accurately into computer and by phone
  • Monitor orders and relay information, pleasantly, to drivers and customers
  • Communicate clearly with a pleasant, helpful tone
  • Handle complaints with ease and see tasks through to completion
  • Handle customer calls and complaints in the best interest of the customer and the company
  • Enter and process basic billing information utilizing basic math skills

Requirements

  • Knowledge of the Des Moines area
  • Computer literacy
  • High school education/GED or equivalent experience
  • Able to pass drug test
  • Dependable

If all of the above are true, we welcome you to complete the on-line application below, OR you may apply in person at:

Trans Iowa, L.C. (Yellow & Capitol Cab Companies)
1550 E. Army Post Road
Des Moines, IA 50320

Entrance is on EAST side of building.

Online Application

 

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Would you work?:
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Have you ever been employed by Trans Iowa, L.C. or Trans Iowa Charters?:
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Have you been convicted of a felony within the last 7 years?:
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School History

College

Did you Graduate?:

Business / Trade School

Did you Graduate?:

High School

Did you Graduate?:
Employment History

Begin with most recent

Employment 1

Dates employed:

Hourly Rate / Salary:


Employment 2

Dates employed:

Hourly Rate / Salary:




I understand that any falsification, omission, or representation on this application will be regarded as an act of dishonesty and that the information in this application will be used and that prior employers will be contacted for purposes of investigation unless otherwise noted.

All answers on this application are correct and true. I have not knowingly withheld any fact or circumstances that would affect my application.

I hereby acknowledge that any employment relationship that may result with this company is of an "at will" nature, which means the Employee may resign at my time and the Employer may discharge Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document unless such change is specifically acknowledged in writing by an authorized executive of the company.

© 2018 Trans Iowa L.C. All rights reserved.