Customer Service / Call Taker Des Moines, IA Career
Answer incoming phone calls, schedule taxi cab trips and enter trip orders into the dispatch computer.
Duties
- Answer customer phone calls
- Place phone orders accurately into computer and by phone
- Monitor orders and relay information, pleasantly, to drivers and customers
- Communicate clearly with a pleasant, helpful tone
- Handle complaints with ease and see tasks through to completion
- Handle customer calls and complaints in the best interest of the customer and the company
- Enter and process basic billing information utilizing basic math skills
Requirements
- Knowledge of the Des Moines area
- Computer literacy
- High school education/GED or equivalent experience
- Able to pass drug test
- Dependable
If all of the above are true, we welcome you to complete the on-line application below, contact us, OR you may apply in person at:
Trans Iowa, L.C. (Yellow & Capitol Cab Companies)
1550 E. Army Post Road
Des Moines, IA 50320
Entrance is on EAST side of building.
Online Application
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