Customer Service/Call Taker

Answer incoming phone calls, schedule taxi cab trips and enter trip orders into the dispatch computer.

DUTIES:

Answer customer phone calls
Place phone orders accurately into computer and by phone
Monitor orders and relay information pleasantly to drivers and customers
Must communicate clearly with a pleasant, helpful tone
Able to handle complaints with ease and see tasks through to completion
Handles customer calls and complaints in the best interest of the customer and the company
Enter and process basic billing information including basic math calculations

REQUIREMENTS:
Must have knowledge of the Des Moines area.
Must be computer literate
Must have high school education/GED or equivalent experience.
Must be able to pass drug test.
Must be dependable.

We welcome you to complete the on-line application below. OR you may apply in person at:

Trans Iowa, L.C. (Yellow & Capitol Cab Companies)
1550 E. Army Post Road
Des Moines, IA 50320

Entrance is on EAST side of building.

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Would you work? * Full Time Part Time Other
Have you ever been employed by Trans Iowa, L.C. or Trans Iowa Charters? *

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Dates employed:

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Have you been convicted of a felony within the last seven years? *

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Employer
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I understand that any falsification, omission, or representation on this application will be regarded as an act of dishonesty and that the information in this application will be used and that prior employers will be contacted for purposes of investigation unless otherwise noted.

All answers on this application are correct and true. I have not knowingly withheld any fact or circumstances that would affect my applcation.

I hereby acknowledge that any employment relationship that may result with this company is of an "at will" nature, which means the Employee may resign at my time and the Employer may discharge Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document unless such change is specifically acknowledged in writing by an authorized executive of the company.